Plumbing kit for Opti‐myst Pro 500mm/1000mm Cassettes is an optional plumbing kit that allows for continuous water supply, eliminating the need to fill water reservoirs.
Complete with an overflow safety sensor, automatically shuts off the water supply to prevent any leaks.
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Shipping
Free shipping on all orders over $99 to the continental US (lower 48 states).
- Typical delivery: 3–8 business days depending on destination, via FedEx, UPS, USPS, or local carrier.
- Items over 50″ wide or 100 lbs ship via freight carrier — the carrier will call you to schedule delivery.
- Items under 50″ wide and 100 lbs ship via UPS or FedEx small package.
- Freight deliveries are curbside. Most drivers will move the shipment into your garage or carport for convenience.
- Alaska, Hawaii & Puerto Rico — email for a quote: support@electricfireplacesplus.com
When your order arrives: Inspect the carton and contents carefully. If anything is damaged, note it on the driver's delivery receipt and contact us within 24 hours. Damage must be documented at time of delivery.
View our full Shipping Policy for details.
30-Day Returns
Not the right fit? No problem. We offer a 30-Day Satisfaction Guaranteed Return Policy.
View our full Return Policy for details.
Manufacturer Warranty
Every product is backed by the manufacturer's limited warranty. Need to file a claim? Contact us or reach out to the manufacturer directly.
Have ready: Your PO number, model number, and serial number.
View Warranty Details · Email:support@electricfireplacesplus.com · Call: (800) 974-4876
Items are shipped/processed within 1-2 business days. Some items ship same day if ordered before 12 PM EST
- We strive to deliver all items within 3-8 Business Days, depending on the final destination. All items are delivered via FedEx, UPS, USPS or other reputable and reliable local carrier.
- Alaska, Hawaii, & Puerto Rico shipping rates are available per request. E-Mail: support@electricfireplacesplus.com for your quote
- Shipping Dimensions over 50” Wide or 100 lbs will be shipped via Freight Carrier the carrier will contact you to arrange delivery time
- Items below 50” Wide & 100 lbs will be shipped via UPS or FedEx small package
- Freight Shipments are Curbside Delivery in a residential area. You may/will need assistance to move the package indoors or you might unbox the shipment and carry each piece inside individually. Some drivers will assist in getting a shipment into a garage or carport but not required to do so. If you require Inside Delivery, please notify us at the time of placing your order. E-Mail: support@electricfireplacesplus.com (additional fee applies for Inside Delivery).
- Please inspect carefully the carton and contents of your product when it arrives. If the product is damaged, document it on the driver's delivery receipt and contact us immediately (E-Mail: support@electricfireplacesplus.com) no later than 24 hours from delivery time. We cannot accept responsibility for a damaged shipment if it is not noted as such on the driver's delivery receipt. Damage must be noted at the time of delivery.